climbing the ladder

u know, sometimes u just got to be humble... i know u're watching your back, and wanting to move forward for your own good and get all that awards... but (i feel la) dun compromise ppls friendship or ruin ppls image of yourself..

in my line of job, customers can be very demanding and sometimes its very stressfull, but it all boils down to team work. and when we find out that you choose the customers u want to deal with it gives a bad feeling to us about u

person 1: waa.... u choose your customers ahh?
person 2: OF COURSE!
person 1: *uh? sheesh!!! like that also can ah?*

it sounds very lansi.. like u are the only one that has the privilage of choosing which customers u want to talk to or not

i know i'm not "perfect" in my job, not being able to turn customers from nasty to nice, or from boring to exciting or from blur to alert. i don't have the privilage to "choose" my customers but i'll try my best to help the ones that come my way, it may be stressful but what to do? it's the job. so why can't u? why do u need to know first who's trying to find u? why not just answer the calls that come your way and try to make the best of it? isn't that was customer experience is all about?

sigh..

i know u all may think that i'm jealous that ppl are climbing their ladders, and i'm bearly at the first step of one, even the ladder is not there infront of me to climb... but i'm not jealous... it's just frustrating to see ppl climb and at the same time see them change with the altitude...

dun forget where u were from.... the bottom....