coaching

yes.. first day coaching the new girl... it's always the same for newbies... i just have to learn to be patient and try not to be so garang! hahahha.. while i was explaining about the calls she took and what she should have done and etc... my "boss" stood up and told me that i was garang !! O_O hahahahah... then everyone around started to giggle and laugh... i knew it was just a joke...

but then again.. was i harsh?

i too was very nervous taking my first calls on my first day.... nervous like mad.. i was shivering and yet sweating cause of nervousness... but i assured the newbie that she will get used to it, used to customers hanging up on her and cursing and swearing at her... she will get used to it... it takes practice... it takes time... it takes experience....

i guess she'll go home today... thinking of every single call she took and will ponder over it... i know i did! :)

i'm tired now... the thought of driving 1 hr back just really puts me off... just wished my place was just downstairs or just across the road from work... at least i won't be suffering about money going to and fro work and not eating cause of no money at the end of the month.. (like what i'm going through now... over budget man!!)